Assistants that know your business
Retrieval-grounded assistants that answer from your documents, product data and policies — with citations, so an answer can be checked rather than trusted blindly.
Custom AI applications connected to the systems you already use.
Most AI projects stall in the gap between a promising demo and a system people can rely on every day. We build the second thing. Intelligent assistants, document and data processing, retrieval over your own knowledge — wired into the CRM, ERP, ticketing or file storage your team already opens every morning.
Against your data, on cases you already know the answer to.
Every claim links the passage it came from, or it is not shown.
Built from your real cases and agreed before launch.
Answer, hold for approval, or refuse and route to a person.
A working system in production, an evaluation set that tells you when it drifts, and documentation your own developers can pick up.
Retrieval-grounded assistants that answer from your documents, product data and policies — with citations, so an answer can be checked rather than trusted blindly.
Invoices, contracts, forms, tickets and email turned into structured records. Extraction with confidence scores, a human review path for the uncertain cases, and a straight-through path for the rest.
The model is a small part. The work is the connective tissue: authentication, permissions, rate limits, retries, audit trails and a place for the output to land in the system your team already uses.
Before launch we build a test set from your real cases and measure against it. You get numbers, not adjectives — and a way to tell whether the next change made things better.
Every demo shows the happy path. The value of a production system is what it does on the other two — which is why the confidence gate is the part we design first.
From a customer, or from your own team inside the tool they already use.
Hybrid search over your corpus returns candidate passages, which are reranked. The model is never asked what it remembers.
The answer is composed only from what was retrieved, and every claim carries the passage it came from.
Confidence gate
set with you, per field or per intent
Sent or shown directly, with citations a person can open.
Drafted and queued. A person presses send until the numbers earn autonomy.
It says it does not know and hands the case to a person. This is the path most implementations skip.
Bring us one ai development problem and we'll scope it live.
Free, 20 minutes, and you leave with a ranked shortlist either way.
Named patterns rather than a capability list, because the shape of the solution is what determines the cost and the risk.
Hybrid retrieval over your corpus, reranking, answer synthesis with inline sources, and an explicit refusal path when the corpus does not contain the answer.
Per-field confidence thresholds route low-certainty documents to a review queue. The queue doubles as training data for the next iteration.
Agents with a small, permissioned set of tools and a hard budget, rather than open-ended autonomy. Predictability beats cleverness in production.
You can stop after any step and keep what has been built.
A short call to find where AI has the biggest leverage in your business.
A working proof of concept, so you decide on evidence rather than promises.
Production deployment, integration, and ongoing improvement.
Something we have not covered? Ask us directly or mail hello@befzy.com.
Whichever the use case justifies. Commercial APIs are usually the fastest route to a strong first version. Open models running on European infrastructure become the better answer when data sensitivity, per-request cost or latency dominate. We benchmark both against your cases during the prototype rather than deciding on principle.
Three layers. Answers are grounded in retrieved passages rather than model memory, every answer carries its sources so a person can verify it, and the system is allowed to say it does not know — which is the layer most implementations skip. We then measure the refusal rate as carefully as the accuracy rate.
Yes, at a cost in model quality that we will quantify rather than hand-wave. Fully self-hosted setups are practical today for retrieval, classification and extraction. For open-ended generation the strongest models are still hosted, so we scope what actually needs to be sent and what can stay inside.
Usage exposes cases your test set did not contain. We keep the evaluation set growing from real traffic, review the failures with you, and iterate. Most systems get meaningfully better in the six weeks after launch, which is why we prefer a narrow first release.
A free 20-minute call, no strings attached. We will tell you where the leverage is — and where it is not.